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V.3.1 Small Business Resources

Action

Provide a “one-stop-shop” for business owners where they can have easy access to community regulations, permit processes and all necessary contact information. 

Why

Providing business owners with the experience of a “one stop shop” makes your Main Street and your community all that much more appealing. This is often the first experience they’ll have with you and  their success will be supported by what you provide to them in these early stages. 

How
  • Decide who your main contact is for business owners. Who will shepherd them through the process from concept to grand opening? 
  • Create a Support Team and provide contact information (phone and email) for the team. This would include municipal staff that will review permit applications, as well as state and local departments and organizations that administer technical assistance and economic incentives. 
  • Be sure all information is available online in one central location including:
    • Economic Incentives
    • Zoning Regulations/Ordinances
    • Permitting
    • Demographics
    • Market Trends
    • Department Contacts information
    • Business technical assistance program resources

© Connecticut Main Street Center 
P.O. Box 270, Hartford, CT 06141 | 860.280.2337