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O.9.1 Volunteer Structure and Engagement

Action

Establish an ongoing volunteer program.

Why

Volunteers are often the life blood of an organization.  Without them, it is very difficult to accomplish strategic goals, carry out work plans and manage successful events. In many cases, volunteers represent the face of the organization.  Therefore, the recruiting and onboarding process is significant and needs to be thoroughly managed.

How

Look to recruit volunteers whose interests and affinity aligns with the organization.  A good volunteer program should clearly outline needed tasks, responsibilities, and action items.  In addition, it is important to have a thorough onboarding process to ensure a checks and balances for volunteer tasks, organizational goals, and chain of command. 

Main Street Management Assessment Rubric

Scoring Standards
4
  • Volunteers are organized into committees (such as the Four Points).
  • There is an onboarding process and orientation for volunteers.
  • Volunteer hours are tracked and recorded.
3
  • Volunteers are organized into committees (such as the Four Points).
  • Volunteer hours are tracked and recorded.
2
  • Volunteers are organized on a per project basis.
1
  • There are no consistent volunteers.

Connecticut Main Street Center

P.O. Box 270
Hartford, CT 06141
860.280.2337

© Connecticut Main Street Center 
P.O. Box 270, Hartford, CT 06141 | 860.280.2337